Short Payments/Deductions

When short paying an invoice or taking a deduction the following information is required:

• Bid Pricing – Deductions must reference the active Bid number provided by the Company, along with the proof of performance. Contact your Broker or Regional Sales Manager for the active Bid number.
• Invoiced Pricing Errors – Deductions taken for invoiced pricing errors must be accompanied by the agreement or executed price list provided by the Company. Contact your Broker or Regional Sales Manager for the active price list.
• Rebates – Deductions taken must refer to the active Deal number provided by the Company, along with the proof of performance. Contact your Broker or Regional Sales Manager for the active Deal number.
• Promotional Allowance – Deductions must refer to the active Deal number, along with the proof of performance when applicable. Contact your Broker or Regional Sales Manager for the active Deal number.
• Commodity (K12 Program) – The Company will access information reported in K-12 on weekly/monthly basis in accordance with agreement and prepare a summary of credit due to the distributor based on shipments, and authorize a deduction for the determined value. The Company will issue an Authorized Credit Deduction with a specific reference code to the distributor to be deducted from a future remittance. Deductions are not to be taken without a valid authorized code. Contact Sue McCormick at 1-800-543-1604 or email sue.mccormick@pierrefoods.com
• Product Returns – Deductions must be authorized in advance. The customer must contact Pierre Foods Customer Service to obtain the "RA" number. The "RA" number must be referenced when taking the deduction. Contact Customer Service at1-800-543-1604.
• Damaged Product – It is the company's desire to improve our service to the customer and eliminate the delivery of damaged product. When possible the company would like a description of the damage or digital pictures to be included.
  • On Delivery – the deduction must be accompanied by the signed proof of delivery.
  • Concealed Damaged – i.e. reclamation charges, must provide a reclamation invoice.
• Product Shortage – Deduction must be accompanied by the signed proof of delivery.

Email all supporting documentation to Accounting.Dept@PierreFoods.com

ATTENTION

IF THE ABOVE INFORMATION IS NOT PROVIDED AT THE TIME THE SHORT PAYMENT/DEDUCTION IS TAKEN, THE FOLLOWING PROCESSING FEE(S) MAY BE ASSESSED TO THE CUSTOMER VIA CHARGEBACK INVOICE:

• Unauthorized Deduction Fee – $250.00
• Handling Fee – $50.00 (not providing the above documentation)